Visit our customer support page.
Excel energy customer service.
Thank you for visiting xcel energy.
Your support id is.
For installing and connecting service at a newly built location whether it s residential or commercial begin here.
Please consult with your administrator.
Start your service now and find all you need to begin a new residential or commercial account.
Is there a fee to complete a start stop or transfer of service.
Get help that s personalized to fit the needs of your business on energy savings and energy efficiency.
Common problems addressed by the customer care unit that answers calls to 800 895 4999 include setup service book appointment change appointment meter reading cancel service and.
Do you offer payment assistance programs.
You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.
Box 9477 minneapolis mn 55484 9477.
The requested url was rejected.
Call before you dig.
Mail enclose your payment and bill stub add a stamp and drop it in the mailbox.
Top 5 most asked questions.
The survey is designed to measure your entire experience so please look for it at the conclusion of your visit.
How do i report an electrical outage.
To pay your bill via u s.
We include a pre addressed return envelope with your monthly bill.
New to xcel energy.
Misplaced your return envelope.
When should i provide notice of my move.
What is my estimated timing for creating and completing a start stop or transfer service request.
Thank you for visiting xcel energy.
If you are experiencing other issues with gas service such as possible gas pressure issues damage to the gas meter a noisy gas meter etc we also ask that you call us at 800 895 2999 to report the issue.
New xcel energy connection.
Simply mail your payment and bill stub to the address above.